Student Advice & Support

We all need someone who can support us. Our advocacy service is informal, professional and confidential; 100% independent from the University, which means the advice we provide you will always be in your best interest. 

Our Student Advice and Support Service is:

  • 100% confidential

  • Here to help you understand your options, rights and responsibilities


Our team is here to help whether your issues are:

  • Academic

  • Financial 

  • Personal 

  • Anything else


Still don't think we can help? Get in touch anyway, we can work collaboratively with all of the University's support services so we can point you in the right direction.

Need some help? Contact Kate

Kate Lindsay
Student Advocacy & Voice


P: 03 423 0582

Community Pantry

Monday 20th April, 2020


LUSA have had to put the community pantry on hold for now. We have had unprecedented demand for this service the past month and need to examine our processes and systems going forward to make it sustainable.

If you’re an International Student in financial difficulty, please consider getting in touch with your embassy/consulate for support.

For assistance for emergency food, household goods/services or other welfare-type requests call Urgent Welfare:
0800 SELWYN (735 996) 

Personal Help

If you have tenancy issues, childcare worries, car troubles, or if your personal life is a mess and you're not coping—come and chat with us, or email There is always something that can be done to make things easier and the team at LUSA have the know how to get you back on your feet and performing at the top of your A-Game.

Mental Health

Mental health issues can affect anyone, especially a great number of students and young people during what can be a very stressful time of your life.


Lincoln University has excellent counsellors available at Student Health—but we understand that, when you're struggling, it can be really difficult to take that step through their door. We can help you to organise appointments, introduce you to the right people, and (metaphorically) hold your hand as we get you back on track. Email or visit us at LUSA to get in touch.


Helpful links:

The Low Down

Student Financial Assistance Fund (formally Hardship Fund)

LUSA provides an emergency Financial Assistance Fund to assist students who are struggling financially due to unforeseen and unexpected circumstances. The purpose of this fund is to support students whose studies are seriously compromised by financial hardship beyond their control.


If this sounds like you, please email to have a chat.

We will help you figure out the best way to get you out of your jam and support you through it.​


If you have any questions or require help, come into LUSA.




Covid-19 Special Considerations

Your Covid-19 Special Consideration Application Form must be returned to Amanda Emery:

Application Form


Application Form


Contact Us

P: 03 423 0578


Open Hours



*Unless by Appointment

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