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Privacy Policy.

Last updated: March 2026

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At LUSA, we're committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020.

 

1. Who We Are

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LUSA is the Lincoln University Students' Association, which represents the common and collective concerns of our students at LU. The Association has a long history, having been around since 1919. LUSA is made up of an elected Student Executive and staff. The Exec set the Strategic Direction of the Association and the Staff put that into action.

 

2. What Information We Collect

 

We may collect the following personal information:

  • Name and contact details (e.g. email address, phone number, delivery address) when you place an order or get in touch with us.

  • Payment information when you make a purchase. Please note: LUSA does not directly store your payment details. All payment processing is handled securely by Wix Payments and their third-party payment providers.

  • Information you choose to provide via our Lost Property Form.

  • Information you choose to provide via our Feedback Form. This form can be completed anonymously - we do not require you to provide your name or contact details.

 

3. How We Use Your Information

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We use your personal information to:

  • Process and fulfil your orders

  • Send order confirmations and dispatch notifications

  • Respond to enquiries or feedback

  • Assist with lost property requests

  • Comply with our legal obligations

 

We will not sell, rent, or share your personal information with third parties for marketing purposes.

 

4. Third-Party Services

 

LUSA's website is hosted and powered by Wix. Wix may collect and process certain information as part of their platform, including facilitating payments and storing order data. We encourage you to review Wix's Privacy Policy at wix.com/about/privacy for more information on how they handle your data.

 

5. Cookies & Analytics

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Our website is hosted using Wix. Wix may use cookies or similar tracking technologies as part of their platform. By using our website, you consent to the use of these cookies in accordance with Wix's cookie policy.

 

6. Data Security

 

We take reasonable steps to keep your information safe. Payment transactions are encrypted and processed securely through Wix's platform.

 

7. Your Rights

 

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Ask us to correct any information that is inaccurate or incomplete

  • Request that we delete your information (where applicable)

 

To exercise any of these rights, please contact us at president@lusa.org.nz or manager@lusa.org.nz

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8. Retention

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We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

 

10. Contact Us

 

If you have any questions or concerns about your privacy, please get in touch at president@lusa.org.nz or manager@lusa.org.nz

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